You can then download it and add it to your mods folder.
If the option is there, a browser tab will open and you will find the websites where the CC is hosted. It is best to check with the app’s developers for troubleshooting. There could be an issue with your firewall blocking access or you might be running an out of date version, or other similar issues. If you are having problems, refer to the TS4TI support forum. Note: Some users recently reported that there are issues with this option showing up. If you want to find the missing CC, right-click and use the “Find on Google” option. Any missing mods or CC will show up highlighted in red like in the screenshot below.
You will see a list of all the CC in use for that household, room or lot. To get rid of broken Sims 4 Custom Content or find missing CC by using TS4TI, switch over to the CC tab on the application.
You can just hit delete in the folder and the files bell be deleted. Your Tray folder will open with the files highlighted.
Then select the “Show containing folder” option.